Excelsior Springs, Mo. – The Excelsior Springs Hospital Pharmacy has officially transitioned into its next chapter, operating independently from North Kansas City Hospital, welcoming new leadership, and launching a mobile app that makes managing prescriptions easier than ever for patients.
At the center of this transformation is Kyle Roof, the hospital’s new Director of Pharmacy. A graduate of ESHS, Roof brings not only clinical experience but also a passion for innovation and patient care.
“I live just a couple of minutes from the hospital and know so many people in the area,” said Roof. “It just felt natural to commit fully to Excelsior Springs. We’ve worked hard to build this pharmacy from the ground up, and there’s a real sense of ownership and pride in what we’ve accomplished.”
The pharmacy’s recent shift away from North Kansas City’s system included developing its own medication supply chain, now provided through Cardinal Health, and joining KU’s group purchasing organization—a move that has already resulted in substantial cost savings. In its first month alone, the pharmacy saved more than $12,000 through improved purchasing contracts.
Roof, who holds a Doctor of Pharmacy (PharmD) degree from UMKC and is currently pursuing an MBA, is also focused on utilizing technology to serve patients better. The pharmacy recently adopted Pioneer RX, a comprehensive system that helps streamline medication pickups, ensuring patients can get all their prescriptions at once, instead of making multiple trips.
Perhaps the most patient-facing innovation is the launch of RxLocal, a free mobile app that allows users to:
- Refill prescriptions from their phone
- View their current medications and insurance on file
- Set reminders to take their medications
- Securely message pharmacy staff with questions
“The app has been a game-changer,” said Roof. “We’re just starting to see patients use it, but we’re excited about the possibilities. It puts control back in their hands and simplifies the entire process.”
The app is available for download by searching “RxLocal” or visiting app.rxlocal.com. Flyers with QR codes are included with prescription bags to help patients get started quickly.
Additional upgrades include a new secure prescription dropbox, funded by a grant, which has already drawn interest from local organizations like the Excelsior Springs Fire Department. There are also ongoing discussions about expanding services such as delivery and weekend hours in the future, though staffing logistics will play a major role in those decisions.
For Roof, the changes are just the beginning. “Now that we’re officially part of the hospital, we can be more involved in patient care decisions and hospital committees,” he said. “We’re not just filling prescriptions, we’re helping shape how care is delivered in this community.”
Editor’s Note: Excelsior Springs Hospital is a regular advertiser with the Excelsior Citizen. However, this article was produced independently as part of our ongoing coverage of community healthcare and was not sponsored or commissioned by the hospital.
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